Frequently Asked Questions

The Answers You Seek

Do you ship internationally?

Yes absolutely! Contact us with ay special requests or questions.

We use EMS 7-10 business days shipping with tracking number and DHL on request.

Can we visit your workshop to see the puppets being made?

Yes, we love to have visitors and welcome you to see how we hand make the shadow puppets.

What is your Return Policy?

Any issues with any product please contact us in writing within 3 business days of receiving your item. We do everything possible to satisfy our customers. Due to International shipping, please write to us for specific instructions and to arrange returns.